01.01 FISG Lucky Spin Day is here!

Eligibility:

Complete FISG membership verification to join the raffle

Silver Members:
1 ticket
Gold Members:
1 tickets
Elite Members:
2 tickets
Prestige Members:
3 tickets

Spin Your Lucky Wheel Now

Q&A

Q1: Who can join the member prize draw?

A1: Any member who has completed FISG identity verification.
Q2: Is the prize draw fair? Can people cheat to win?

A2: It adheres to the principles of fairness, impartiality, and transparency.
Any instances of cheating, fraud, or rule violations will not be tolerated.
FISG reserves the right to revoke participation and prizes following a thorough review and verification process.
Q3: How many tickets does each member get?
A3:
The number of tickets depends on your membership tier.
- Silver Members: 1 ticket
- Gold Members: 1 tickets
- Elite Members: 2 tickets
- Prestige Members: 3 tickets
Q4: Can winning tickets or prizes be transferred or sold?

A4: No.
Tickets and prizes cannot be exchanged, transferred, or sold.
The recipient must be the same as the member account holder.
Q5: Do prize draw tickets have an expiration date?

A5: Yes.
Tickets must be used by 23:59 on the same day.
Unused tickets will be automatically void and will not be reissued.
Q6: What if there are system issues or force majeure events?

A6: If the event cannot proceed as scheduled due to force majeure (e.g., cyberattacks, system failures), FISG reserves the right to suspend or adjust the event date and will notify members via email.
Q7: How do I claim my prize after winning?
A7:
Use the email linked to your member account to send the following information to [email protected] with the subject “FISG Member Prize Redemption Request”.
Include the following information:
- Screenshot of the winning page (including the redemption code)
- Redemption code
- Membership account
- Recipient's name, phone number, and address
Q8: When will prizes be sent?

A8: FISG will verify eligibility and send prizes within 7 business days.
Delivery time depends on the third-party logistics provider.
Q9: Will the list of winners be announced?

A9: Yes.
The top 30 winners of this round will be published on the event page for members to view.

Unbox Your New Year Fortune

01.01 FISG Lucky Spin Day is here!

Enjoy a Win Rate of Up to 55%

Countdown Timer

Eligibility:

Complete FISG membership verification to join the raffle

Prizes

How to Claim Your Prize

Prize Delivery

Q&A